
An alumna of the University of Azad in Tehran, Iran, Neda Razavi is a successful executive in the medical services and technology fields. Since 2018, she has been a brand leader and executive marketing consultant at Natera, a California-based genetic testing company. Neda Razavi is in charge of developing the company’s marketing strategy, which has an increasing focus on personalized marketing.
The first step of a personalized marketing strategy is defining buyer personas and finding out why they would want to use the company’s services or buy its products. Having multiple buyer personas can help the company to better assess the market.
Next, the company has to define the specific features of the product or service that are of key importance to the ideal buyer. For some buyer personas, it would be affordability, while others would concentrate on quality, availability, or other aspects. This step also helps find out what potential customers might consider the company’s weaknesses and strengths.
The final step is the execution of the marketing plan. In this step, the company should leverage the data it gathers from search engines and social media platforms to target its future customers with personalized ads and content.
